Refund and Cancellation Policy

Order Cancellation

Orders can be cancelled before they are processed or shipped. Once an order has been shipped, cancellation may not be possible.

Refund Policy

Refunds are processed in case of damaged, defective, or incorrect products delivered. Customers must report such issues within 24 hours of delivery with proof.

Refund Processing

Approved refunds will be processed to the original payment method within 5–7 business days.

Non-Refundable Items

Perishable goods or items damaged due to improper handling after delivery may not be eligible for refunds.

Contact

Email: care@thefreshstore.in
Phone: +91 99955 56209